Frequently Asked Questions

Everything you need to know

Formulation and registration of products

What are the requirements and procedures for creating an individual formula?

If you already have a formula, you need to provide it to us with clearly described ingredients and their quantities. We will then technologically adapt it to the chosen form – capsules, tablets, powder, etc.

If you don’t have a formula ready yet, we can offer you a complete formula creation service. We work with a team of professional nutritionists, physicians and doctors of nutritional supplements, medicines and herbs who will develop your product according to your needs and goals. We will also take care of all the paperwork that is required for registration and marketing.

What are the requirements and procedures for registering an individual formula?

Each formula must be registered with the BDA. If the formula was created by us, we can assist with all the documentation and registration process.

Production

What is the minimum order quantity (MOQ) for an individual formula and for products from your portfolio?

For products from our catalogue MOQ is 500 pieces (jars/PET packs). For individual formulas the MOQ is again 500 pieces.

Where are your products manufactured?

In Radomir, Sofia.

Where are your ingredients from?

We source ingredients from around the world from established suppliers with Certificates of Analysis (COA).

What is the lead time for manufacturing an individual product after a confirmed order?

The standard time is 5-6 weeks for standard packaging (plastic jars or PET packaging). Delays are possible if we use more special packaging or there are missing ingredients.

What is the lead time for private label products?

The same – 5-6 weeks if all ingredients are available.

Do you offer overseas delivery?

Yeah.

Packaging

What packaging options do you offer?

Most common: HDPE powder jars and glass jars or PET capsule packaging. We also offer doy-packs (with printing or stickers) and sachets (sticks) in cardboard boxes.

Is it possible to get a sample from a label or package?

No – because they are supplied by external companies. We can send specifications and photos.

Can you print our logo on the packaging?

Yeah. Your logo is printed on the label as well as on the doypacks and boxes.

Do you create the label design?

No. The design is provided by the customer. But we can assist with template and binding texts.

Products

Do you use natural or artificial fragrances?

We use fragrances identical to natural ones.

Do you manufacture protein products?

Yeah. We also produce other sports supplements such as BCAA, EAA, fat burners, pre-workouts, etc.

Can we get a product sample? Is there a fee?

We offer samples of powder products from our catalogue free of charge. If you would like a sample of your own formula – there is a charge which is deducted from the final invoice on a subsequent order. We do not offer samples of encapsulated products.

Do you produce powdered products with taste?

Yeah.

Are there restrictions on tastes?

No, there are no technological limitations. It is only important that the taste fits the formula.

Do you manufacture tablets and tablet blisters?

Yeah. We have a production line for both tablets and tablet blisters.

Can the MOQ of 500 pcs be divided into different flavours?

No. Each flavor is mixed separately and considered a separate product. MOQ applies per flavour.